Return & Refund Policy

At M2M, we want you to be satisfied with your purchase. If there is an issue with your order, we're here to help.

30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible, the product must be:

• Unused and unopened

• In its original packaging

• In the same condition in which you received it

• Accompanied by proof of purchase

For hygiene and safety reasons, opened or used skincare, personal-care and supplement products cannot be returned.

Damaged or Incorrect Orders

Please inspect your order when you receive it. If your product is damaged, defective, or incorrect, contact us as soon as possible with your order number and clear photos of the product.

We will review the issue and provide the appropriate solution.

How to Request a Return

To request a return, contact us at:

arifswl@yahoo.com

Please do not send a product back without contacting us first. We will provide the return instructions if your request is approved.

Return Address:
[INSERT RETURN ADDRESS]

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed to your original payment method. Please allow up to 10 business days for the refund to be processed, depending on your payment provider.

Non-Returnable Items

The following cannot be returned:

• Opened or used skincare products

• Opened or used supplements

• Personal-care products that have been opened

• Gift cards

• Sale items, where applicable

If you have any questions about a return or refund, contact us at arifswl@yahoo.com.